(4.0 / 5)1724+ Ratings

Home Chocolate Factory Reviews

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Overall Rating

4.0

4 Reviews

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About Home Chocolate Factory

Home Chocolate Factory provides a comprehensive range of tools, equipment, machines, and ingredients for making chocolate from leading brands in the industry. Initially starting on the home shopping channel QVC, the business was successful until QVC introduced new rules on customer returns, which made the business unprofitable. Home Chocolate Factory then expanded its range of products and became a main UK distributor for brands such as SELMI Chocolate Machines, Pavoni, Silikomart & Martellato. They have also expanded their product range to include Pastry/Bakery products.

Home Chocolate Factory also opens a showroom for chefs and chocolatiers to see before they buy and offer training through their own on-site kitchen. The company prides themslf on working with established brands, having a wide choice of products in stock, low shipping costs, and offering good customer service.

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Home Chocolate Factory Customer Reviews (4)

0/5

Mathias Bürger

Verified Buyer

Feb 24, 2023

Patrick Kunze

Verified Buyer

Feb 24, 2023

Robert Mason

Verified Buyer

Feb 21, 2023

Anna Richard

Verified Buyer

Feb 21, 2023

Home Chocolate Factory Customer’s Q&A

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Home Chocolate Factory FAQs

Are any of Home Chocolate Factory's chocolates suitable for Vegans?

Yes, Home Chocolate Factory has two own-brand chocolates, white and milk, that are suitable for Vegans. Additionally, they offer the new Callebaut NXT Milk and Dark chocolates for vegans. All vegan chocolate options can be found on their website.

Does Home Chocolate Factory offer chocolate machine repairs?

Yes, Home Chocolate Factory has three full-time, SELMI trained engineers who offer comprehensive repair and maintenance services for SELMI chocolate machines across the UK.

Does Home Chocolate Factory accept returns?

Yes, Home Chocolate Factory will accept the return of new and unused goods within 30 days of delivery for a refund. The purchaser must return the goods at their own cost, and the returned items must be in saleable condition.